Senior Technical Support Engineer

Providing tailor-made solutions to support the design process of innovations

Introduction

As Senior Technical Support Engineer within DSS, the Development Support Services Group, you are responsible for efficiently supporting your internal R&D customer from technical perspective.

You provide your colleagues with quick and professional advice and translate their needs and ideas into physical solutions.

Sonion

Sonion improves the quality of life of people using hearing products. We are striving and committed to be the preferred partner in the development and manufacturing of transducers and electromechanical solutions designed for (professional) use in hearing instruments, in-ear earphones and hearables. Size matters, and we constantly challenge the laws of physics for making small and reliable products. Our outstanding competences within customer focused innovation and development, and our lengthy experience in efficient manufacturing make us successful.

Sonion has facilities in Denmark, the Netherlands, Vietnam, the Philippines, Poland, USA and China, wherefrom our (more than 6000) colleagues work together across all locations. 

Your tasks and responsibilities

Your technical expertise and performance support the timely realization of the new platform designs and customer applications.

Main areas to address will be the designs and prototyping including assembly of Flexes, PCB’s and other electronics for transducers and other electronics based platforms.

As we see the roles of drawing engineer, technical support engineering, prototyping and measurement tool design/realization becoming more integrated, your focus will be on the following responsibilities as interface between your internal customers from the Development groups and DSS:

  • Design and prototyping of flexes, rigid boards, PCB’s and other electronics;
  • Assembling, testing and measuring of test fixtures and measurement set-ups and other electronics related challenges in the development projects;
  • Design and realization of Proto fixtures for prototyping processes for electronics;
  • Internal calibrations of measurement equipment
  • Responsibility for internal and external calibrations & managing calibration/equipment database, uploading calibration certificates
  • Maintenance test equipment and several laser based equipment
  • Maintain stock for electronic parts
  • Programming annealing ovens and climate chambers
  • Fix and repair equipment and fixtures
  • Problem solving issues with measurement equipment and programs for R&D
  • Test development support, on measuring routines using Labview or Python
  • 2D & 3D: CAD/CAM drawing and design support, using Solid Works;

A very important responsibility of DSS is to keep the competences and equipment on a state of the art level to optimally support our innovation drive. Together with your colleagues, you keep an eye on new technology developments to define working experience and the best solutions for future applications.

Your profile

Covering a wide variety of state of the art techniques and technologies, you are capable to track multiple activities in parallel without losing overview. Whether you are working independently or in a team, you stay oriented on providing great service to the customer.

Other qualities we ask for are:

  • A Bachelor or MBO 4 degree that gave you a technical basis in electronics and preferably also in fine mechanics
  • 7-10 years of working experience
  • Good knowledge of 2D and 3D drawings and 3D printing;
  • Some understanding of designing and realizing acoustic measurement routines and scripts using Labview or Python
  • Curiosity! You are eager to learn more and more about the technology in this ever-changing world of innovation.

Equally important to your knowledge and experience is the personality you bring. Your enthusiasm makes you a great team member; you are supportive, proactive and result-driven. You interact and communicate effectively with a wide variety of people with different backgrounds. Our colleagues are located worldwide, so you should enjoy international contacts and (limited) travelling as well.

Our offer

We offer a compensation package that matches your qualifications, including a competitive salary, 27 vacation days, 13 rota free days and 8% holiday allowance. But more importantly, Sonion is a working environment that provides you with the opportunity to steadily further develop. As we are the leading innovators in our field, you will work in different projects for different high-end customers. Along with your manager you will regularly reflect on and make plans for your development and interests. We are an international organization where it is easy to connect with colleagues.

Further information and application

The recruitment process for this position is managed exclusively by Panda Recruitment. For more information and/or if you would to apply, please get in direct contact directly with Ivor Duif (Partner/Principal Consultant) via i.duif@panda-int.com  or +31 (0)20 2044 502.

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